With lockdown restrictions on online deliveries being eased earlier this month, online grocers like BigBasket are back to operating like usual. You can now easily find a time slot to place orders. The BigBasket has been quite intuitive and easy to use for as long as I remember. But, the company aims to further simplify the shopping experience by adding a voice assistant into the mix.
The voice assistant experience in currently available in 5 languages, including English, Hindi, Tamil, Kannada, and Malayalam. I’ve tried out the feature in English and Hindi. And well, the voice to text translation is pretty snappy and you will see the item you’re looking for on your screen right away. The search has been accurate 9 out of 10 times for me. There’s a major thing from the experience though.